A ready-to-make-yours survey

Restaurant feedback form template

Hear from guests while they’re still at the table with this free restaurant feedback form. Print it as a QR code and collect ratings on food, service, cleanliness and ambience, plus who served them and whether they’ll come back.

Read the template guide
Use this templateFree to customize. No code needed.
The real thing. Go ahead, try it.

What’s inside this survey

6 questions, ready to edit. Add, remove or reword any of them.

Make it yours
  1. 1How was your overall experience today?Rating
  2. 2Rate the followingMatrix
  3. 3Who served you today?Dropdown
  4. 4Would you visit us again?Yes / No
  5. 5Anything we could do better?Long text
  6. 6Leave your email to receive a thank-you offerEmail
A little guidance

Make the most of your next survey.

Questions to consider for your restaurant feedback form

The template covers the essentials. Use these as ideas when you edit it: keep the ones that fit your purpose and add any details your process needs.

  • What did you order today?
  • Was this your first visit?
  • How long did you wait for your food?
  • Was it a special occasion?
  • Would you recommend us on Google?

How to use the responses

Read low ratings the same day and reply to the guest if they left an email. Track scores by staff member and shift to recognize great service and spot training needs. Promoters are worth inviting to leave a public review.

Use QR codes to collect feedback at the table

Guests are far more likely to give feedback in the moment than by email days later. A QR code on the table, receipt or menu takes them to a short, mobile-friendly form.

Offer a small thank-you, like a discount on their next visit, in exchange for an email. It grows your guest list and gives guests a reason to return.

How to customize and share this template

  1. 1

    Add your staff names to the “who served you” question and your offer to the email field.

  2. 2

    Download a QR code for the form and print it on table cards or receipts.

  3. 3

    Get an email for low ratings so a manager can follow up quickly.

Make it yours with Tapzy.

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QR codes included

Download a QR code for the form in PNG or SVG to print anywhere.

Matrix ratings

Rate food, service, cleanliness and ambience in one compact question.

Charts for every answer

See scores, averages and trends in a live report you can share with your team.

Frequently asked questions

How do restaurants collect customer feedback?

Usually with a QR code on the table or receipt that opens a short feedback form on the guest’s phone.

What should a restaurant feedback form ask?

An overall rating, ratings for food, service, cleanliness and ambience, whether they’ll return and an optional comment.

Can I use this for a hotel or café?

Yes. Edit the rating rows and questions for any hospitality business.

Is it free?

Yes, including QR codes.

Can I customize this restaurant feedback form template?

Yes. Add, remove or reword any question, change the design, add logic, and edit the thank-you screen before you publish. No code needed.

A starting point. Make it your own.

Copy the free restaurant feedback form template into your account, add your personal touch and share it by link, embed or QR code. Free forever, no credit card.