Contact form template
Give visitors a simple way to reach you with this free contact form template. It asks for a name, email and message, plus a topic so every enquiry lands with the right person on your team.
Read the template guide- 1Your nameName
- 2EmailEmail
- 3Phone numberPhone
- 4What is this about?Dropdown
- 5MessageLong text
Make the most of your next form.
Questions to consider for your contact form
The template covers the essentials. Use these as ideas when you edit it: keep the ones that fit your purpose and add any details your process needs.
- What’s the best way to reach you: email or phone?
- Which product or service is your question about?
- Do you have an order or account number?
- How soon do you need a reply?
- Is there a file or screenshot that would help us understand?
How to use the responses
Use the topic answer to sort enquiries: send sales questions to the person who handles new business and support questions to your help inbox. Reply within the time you promise on the form, and look at the most common topics every month to find questions your website should answer on its own.
Keep your contact form short
Every extra field on a contact form costs you messages. Ask only for what you need to write a useful first reply: a name, a way to answer and the message itself. A phone number is worth asking for only if you actually call people back, so the template leaves it optional.
Set expectations in the intro and on the thank-you screen. Telling people when they will hear back, for example “within one business day”, reduces follow-up emails and makes a small business feel responsive.
How to customize and share this template
- 1
Change the topics in the dropdown to match the teams or services people actually ask about.
- 2
Write a thank-you message that says when and how you will reply, and turn on an email notification for each new message.
- 3
Embed the form on your contact page, or share the link in your email signature and social profiles.
Make it yours with Tapzy.
Start free with no credit card. Every template works on every plan.
Paste one snippet into Webflow, WordPress, Framer, Shopify or any site, or share a link and a QR code.
Send an email to you or your team for every new message, and an automatic confirmation to the sender.
Send each enquiry to Google Sheets, Notion, HubSpot or a webhook so nothing gets lost in an inbox.
Frequently asked questions
What should a contact form include?
At minimum a name, an email address and a message. Add a topic or reason dropdown if more than one person handles enquiries, so each message can be routed to the right inbox.
Can I add this contact form to my website?
Yes. Copy the embed code into any website builder, or link to the hosted form. It works on desktop and mobile without any code.
How do I stop spam on my contact form?
Tapzy has built-in spam protection, and you can add email verification so only real addresses can submit.
Will I get an email when someone fills in the form?
Yes. Turn on notifications to receive every submission by email, and send an automatic reply to the person who wrote to you.
Can I customize this contact form template?
Yes. Add, remove or reword any question, change the design, add logic, and edit the thank-you screen before you publish. No code needed.
Keep the ideas coming.
A starting point. Make it your own.
Copy the free contact form template into your account, add your personal touch and share it by link, embed or QR code. Free forever, no credit card.